Call Center

Inbound Call Center Services

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In today”s competitive world there is a definite need to keep customers SATISFIED. There is a need for all Govt. Organisations and Public Sector Undertakings to create a single window, independent platform where following services are readily available:

We retain excellent in-house expertise in the areas of voice and soft skills training to impart quality training to both new hires as well as to people in operations, on an ongoing basis. Quality-of-service parameters such as average speed to answer, calls attended per hour, calls offered, and agent occupancy-developed in close conjunction with our clients-help in assessing performance and consequently in enhancing satisfaction.


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