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 Testimonials |
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We have been lucratively providing Anti Spam Solution
to our data center customers at Spectra Net ISO 9001-2000, Tier Three
Data Center since Dec, 2004. Our esteemed and venerated clients are
enormously satisfied with the paramount quality of our services and
technical support. We look forward to a long term business
association.
Raman Walia
Manager (EBS), Spectranet -PLL |
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Services |
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 Data
Infosys Ltd has mastered itself in the showground of IT
services. It has been identifying the problems and
discovering solutions for its clients successfully.
Customers are the core backup in every business of this
competitive environment. Establishment of Call Centers has nourished
as a result of customer satisfaction. There must be a central place
where customers can conveniently log in their needs, requirements &
complains and maintain the follow up streams with various
departments of the company. Call Centers solve the purpose. DIL has
accelerated well to establish customer care services for its
following clients. |
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JVVNL (Jaipur Vidhyut Vitran Nigam Limited):
DIL have created a chain of services wherein, Complaints are
automatically forwarded to upper management of JVVNL within a
specific time frame.
This software facilitates the agents to search the consumer from
various criteria like Code Binder Number & their name, phone &
address. The software also helps in evaluating the performance
of the callers by assessing him/her in various parameters. Apart
from this, it also keeps an eye on total volume of calls
received and dialed and other activities. |
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ISP
(Internet Service Provider) |
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DIL is
renowned as one of the largest Internet Service Provider
in India. Thus, to be enrooted in its position, DIL has
established its Call Center to enhance best of all
facilities to its clients. |
- 24X7X365- Call Center
for Jaipur Vidhyut Vitran Nigam Limited to handle ‘No
Current Complaints’ & ‘Fault Management’ project.
- 24X7X365- ISP Call
Center to resolve Internet Related Problems
- 12X7X365- Call Center
for Rajasthan Tourism to help the website visitors
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